Terms & Refund Policy

1. Services

QuiseIQ provides consulting, audits, automation, websites, digital systems, and related services. The scope, deliverables, timing, and price for implementation work are confirmed before that work begins.

2. AI & Automation Audit

The $199 AI & Automation Audit includes a business discovery review and a practical action plan focused on priority opportunities. The audit does not include implementation, third-party software subscriptions, or guaranteed financial results.

3. Cancellation and refunds

If you need to cancel an audit, contact QuiseIQ as soon as possible. Refund requests made before the discovery session occurs and before substantive audit work has begun may be eligible for a full refund. Once the discovery session has taken place or substantive work has begun, the audit fee is generally non-refundable because consulting time and analysis have already been provided.

If QuiseIQ is unable to deliver a purchased service, QuiseIQ may reschedule the service or issue an appropriate refund.

4. Rescheduling

We understand that schedules change. Please reschedule as early as possible using the scheduling options provided. Repeated missed appointments may require a new booking before work continues.

5. $199 implementation credit

The $199 audit fee may be credited toward an approved QuiseIQ implementation that begins within seven calendar days after the audit report is delivered. The credit applies once, is not redeemable for cash, and cannot exceed the implementation price.

6. Estimates and recommendations

Time savings, revenue opportunities, cost reductions, and other business-impact estimates are based on available information and stated assumptions. They are not guarantees. Business results depend on implementation, market conditions, customer behavior, and other factors outside QuiseIQ's control.

7. Third-party services

Some solutions may use third-party products such as Stripe, Calendly, Cloudflare, Google, Microsoft, or other providers. Their fees, availability, terms, and privacy practices are separate from QuiseIQ unless specifically included in a written proposal.

8. Acceptable use and customer responsibilities

Customers are responsible for providing accurate information and lawful access to systems needed for approved work. Do not send passwords, payment card numbers, or unnecessary sensitive customer data through standard email or support forms.

9. Contact

Questions about these terms, cancellations, or refunds can be sent to [email protected].